K12 Online School Help

Home > Planning and Progress Tools > My Account

 

 

Do you have a specific question? Try finding the answer in K12 Customer Support Solutions

 

 

 

ABOUT HIGH SCHOOL AND 9th GRADE

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Virtual Academies in CA, ID, OH and PA

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Virtual Academies in AZ and CO

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Other High School Courses

 

 

 

ABOUT KINDERGARTEN THROUGH 8TH GRADE

 

ABOUT COURSES

- Course Introductions

 

ABOUT THE OLS

- Overview

- Planning & Progress
Tools

- Lessons

 

ABOUT STUDENTS

- Teaching Your
Student

- Teaching More
Than One Child

 

 

Other Links

- Grolier's
Encyclopedia

- Pronunciation Guide

- Computer
Requirements

- Attendance
Requirements

- Credits

 

 

My Account

 

 

My Account allows you to:

  • Update your email address

  • Change your user name or password

  • Add or change user names and passwords for your students

 

You can access My Account at any time by clicking the “My Account” button on the OLS Home screen.

 

NOTE:  In either of the steps below you may be prompted to select a new password reminder question.

 

To update your email address:

  1. Select “edit” to the right of the Account Information area.

  2. Input your new email address (replace the old one)

  3. Re-enter your new email address

  4. Select “OK”

  5. Your email address is updated.  

 

To change your user name or password:

  1. Select “edit” to the right of the Account Information area.

  2. Enter a new user name and/or password (replace the old one).

  3. If you enter a new password, re-enter it to confirm it.

  4. Select “OK”

  5. Your user name or password is updated.  

 

To add or change user names and passwords for your students:

  1. Select “edit” to the right of Student Accounts area

  2. Select a student from the list on the left

  3. Add or update the user name and password on the right

  4. Select “save”

  5. You can now select another student or select “OK”.

 

 

 

 

To ask K12 a question, you can use the Customer Support contact form,

or call us toll free at 1-866-K12-CARE (1-866-512-2273) .

 

 

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